Hilldrop Honey is committed to delivering premium quality natural honey products to customers across India with efficiency and care. Our comprehensive shipping policy ensures your orders reach you safely and on time.

For any shipping-related queries, clarifications, or concerns, please contact our customer service team at support@hilldrophoney.com.

Shipping Coverage

Domestic Shipping
We deliver across all major cities and towns in India including metro cities, tier-2 cities, and rural areas through our trusted courier partners.

Processing Time
Orders are processed within 1-2 business days after confirmation of payment. Processing time may extend during festivals or peak seasons.

Delivery Timeline

Standard Delivery (3-7 Business Days)

  • Metro Cities: 3-5 business days
  • Tier-2 Cities: 4-6 business days
  • Rural Areas: 5-7 business days

Express Delivery (1-3 Business Days)
Available for major cities at additional charges. Select express shipping during checkout.

Shipping Charges

Free Shipping

  • Orders above ₹999 qualify for free standard delivery
  • Applicable across India

Standard Shipping Rates

  • Orders below ₹999: ₹99 shipping charge
  • Express delivery: ₹199 (where available)

Order Tracking

Once your order is dispatched, you will receive:

  • SMS confirmation with tracking number
  • Email with courier partner details
  • Real-time tracking updates

Track your order anytime using the tracking number provided.

Packaging & Handling

Secure Packaging

  • Honey jars packed with bubble wrap and cushioning material
  • Sturdy corrugated boxes to prevent breakage
  • Tamper-evident sealing for product safety

Special Care
Our natural honey products are handled with extra care to maintain quality during transit.

Delivery Process

Safe Delivery

  • Products delivered to your doorstep
  • Signature required upon delivery
  • Photo proof of delivery provided

Delivery Attempts

  • 3 delivery attempts made
  • SMS/call notification before each attempt
  • Package held at local facility if delivery unsuccessful

Shipping Restrictions

Non-Serviceable Areas
Limited delivery to remote hill stations and restricted military areas. Please check serviceability during checkout.

Perishable Items
Special handling for temperature-sensitive products with insulated packaging where required.

International Shipping

Currently, we ship only within India. International shipping will be available soon.

Important Notes

  • Delivery times are estimates and may vary due to weather, festivals, or unforeseen circumstances
  • Shipping charges are non-refundable
  • Please ensure correct delivery address to avoid delays
  • Someone must be present to receive the package

Contact Information

For shipping support, reach us at:
Email: support@hilldrophoney.com
Phone:+91 7826889907
Business Hours: Monday to Saturday, 9 AM – 6 PM

This shipping policy is subject to change without prior notice. Please review periodically for updates.